​While we know each practice is individual, we also acknowledge the studio is a shared space. To ensure each student has the best experience possible,
Polarity Fitness requests all students follow the guidelines and policies provided below!
REGISTERING FOR A CLASS
  • Pre-registration is required using our online scheduling software. We have 14 poles that vary in height from 12 to 22 feet. Regular classes accommodate for one person per pole. Pole sharing may occasionally occur for special events. 
  • Clients must be 18 years of age to participate in classes at Polarity Fitness or receive parental consent.
  • You are required to check in to your class reservation upon arrival. 
  • If the class that you would like to attend is full, you are able to join the waitlist using our online scheduling software. When a spot becomes available, you will receive an email and will be automatically added to the class. You will need to confirm your reservation using our online scheduler or respond to the email confirmation. If you are on the waitlist and are no longer able to attend class, please cancel the reservation to allow another client to move up on the waitlist or register for the class. 
  • Please log into your account to see your membership agreement and/or additional package terms. All contract members should ensure to read their contract carefully as the terms are non-negotiable.
  • A signed waiver of liability and release is required of all students who practice at the studio. If you have not signed a release form, please fill out our digital liability form upon check in.  A signed waiver of liability is also required each time that you practice. 
ATTIRE, EQUIPMENT & ETTIQUITE 
  • Wear comfortable and binding clothes (shorts and a sports bra/tank recommended). Please practice in bare feet, socks, ballet, or jazz shoes. Heels or alternate shoes are not allowed, unless specified.  The friction of skin to pole contact will enhance your class experience. Please see the class descriptions page for specific guidelines regarding attire for your class. 
  • Yoga Mats are REQUIRED for Yoga & Flexibility classes and optional for any other class. Your own mat will personalize your practice and is more hygienic. Bring a sweat towel for your body. Yoga blocks & Straps are provided. 
  • Rental Props are available for your convenience. Yoga Mats $5, Yoga Towels $3, Knee Pads $2. 
  • Bring your own pole grip if you have slippery or sweaty hands. We sell grip spray for $15 on site.
  • Microfiber towels and alcohol spray are provided for your pole practice during class. You are responsible for cleaning your pole and floor space at the end of class. 
  • Refrain from wearing strongly scented perfumes or arriving with body odor. Deodorant is available onsite if needed. 
  • Practice on an empty stomach. It is best not to eat two hours prior to practice. 
  • Plan to arrive 5 minutes before the scheduled class time to store your belongings, fill water, use restroom, wash hands, check in, choose your pole/set up a yoga mat.
  • Remove your shoes and jacket before entering Polarity as a form of respect for our space and to support the clean environment we maintain. You may store your belongings outside of the studio space, in our hallway lobby on provided shoe racks, hooks and cubbies. Our lobby door will be locked at the start of class. Personal belongings necessary for practice (grip, water, etc.) can be stowed in cubbies (inside the studio space).
  • The lobby & studio door will be locked at the start of class!! Please be on your mat/at your pole upon class start time & refrain from going in & out of the studio during class to minimize disruptions. If you arrive late for a class and the door is locked, do not knock or interrupt the session. 
  • ALL late arrivals are considered a late cancel/no show and will be charged accordingly.
  • You must check in for your reservation with the Instructor upon arrival. Even if you are a regular client, and we know your name ;) 
  • Mobile devices are not permitted in the studio. Please silence phones and leave with your belongings.  Photography and videography are not allowed while class is being instructed. Open pole and private sessions require permission to record. 
  • Upon entering the space, please wait for guided instruction from a Polarity staff member before touching poles. This is for your safety & respect of our space.  
  • No food or beverage is permitted in the studio space, except for sealed water containers. 
  • If you are pregnant, have serious health conditions or injuries, or have had any health changes, please consult a doctor before taking a class. With your doctor's approval, please alert the instructor of any changes and/or concerns. 
  • Listen to your body; pushing yourself into pain is not a part of any movement practice. Our practice and studio is centered around mindfulness, connectivity, and increased body awareness. 
  • If you need to leave class early for any reason, you must inform the instructor. 
GROUPON
  • Only New Clients are eligible to purchase the Groupon. If you attend a free class at Polarity, you will no longer be eligible to purchase the Groupon.
  • Registration is required in advance to schedule your first class. Please call the studio to register and reserve. 
  • Limit one per person, may buy one additional as gift. 
  • All classes must be used within 30 days of first redemption.
  • Merchant's standard cancellation policy applies (any fees not to exceed Groupon price).​
ADDITIONAL INFORMATION & POLICIES
Polarity Fitness classes, instruction and other activities are available to individuals in different forms, including at Polarity Fitness studios, through online programs and channels, and at in-person and virtual events and activities organized by Polarity Fitness. Not all participants need to be members of Polarity Fitness; however, participants in specific Polarity Fitness programs and activities agree to the additional terms and conditions of those programs and activities, certain of which are set forth below in these Student Terms and Conditions, and others are described in the class description and/or at the location of those specific programs and activities.

Address

1220 South University, Suite 210

Telephone

734-224-4202

Email

[email protected]
Purchase Terms & Conditions: 
  • There are no refunds on ANY purchase(s) - including but not limited to: new client specials, drop-ins, packages, membership contracts, progressives, showcase, workshops, retreats, private events, teacher training programs and/or private lessons. Classes are non-transferrable. Contracts are non-cancelable within their outlined duration/terms. Contract terms are non-negotiable. Classes, packages, and other services may not be shared or gifted. All clients must keep a credit card on file.
  • We are unable to manage reservations or cancellations via email or phone. If you'd like to reserve or cancel a class, please do so through our website or the Mindbody app.
  • Early cancellations must be made twelve (12) hours prior to the start of class. Cancellations after this period are considered a Late Cancel. Unlimited Package Holders (New Client Special, Month Unlimited, Semester, and Year) will be charged a $15.00 Late Cancellation Fee. Members will be charged a $5.00 Late Cancellation Fee. Drop-In and Members/Class Package Holders will forfeit their class. If Class Package Holders do not cancel their class/remove themselves using the MindBody app prior to the class start time, they will be charged a $5.00 No-Show Fee. All late arrivals and absences will be considered a No-Show.
  • During any promotional period of Five Dollar ($5.00) Yoga + Pole Classes, any late cancels, absences, and/or no-shows are subject to the full single session rate of twenty-six dollars ($26.00) - therefore a late cancellation fee of $21.00 will be charged utilizing the card on file. If the client removes their card, they will not be able to practice at the studio until their account balance has been paid.
  • Registration on MindBody authorizes these changes and/or charges to be made utilizing the credit card information on file. Unpaid account balances will result in the pausing or cancellation of the customer’s package at the studio’s discretion. Any Groupon Customer or package holder without their credit card on file will be penalized the expiration equivalent of five (5) days, which may ultimately result in the pausing or cancellation of a package.
  • Expiration Dates and Late Cancellation Policies are strictly enforced. We are unable to make ANY exceptions to any of the aforementioned policies.           
​        © Polarity Fitness LLC 2024​